Portman Towers: The latest addition to our London portfolio

Following a competitive tender, we’ve been appointed to manage Portman Towers, a residential development in central London. Portman Towers is located just off Portman Square and opposite Montagu Square in the highly sought-after W1 postcode area, within a short walk of Selfridges and Marylebone High Street. Each apartment across the two blocks is worth £3m+, resulting in a total value exceeding £0.25 billion.

The tender process for the newly formed right-to-manage company was run by The Property People, a specialist consultancy which regularly handles property management changes in the capital city. Portman Towers will be managed from our London office by Geovanni Pinto, Senior Property Manager.

Joint Managing Director, Joe Jobson says “We are thrilled to have won this new contract from a shortlist of 15 to look after such a high value property in London’s Marylebone area. We were successful in our tender by being quite honest and yet very positive about how we would deal with several issues we considered were crucial for the future management of Portman Towers. This included the property’s 24-hour concierge service, which we felt could be maximised with better job descriptions, expert team training, and the development of a strategic approach to ensure more efficient, proactive approaches”.

As part of our 100-day promise, we will be focusing on improving common entrances, potentially working with interior designers we can recommend from previous similar jobs we have overseen. There is a significant amount of plant equipment and machinery at the property, so we’ll be focusing on statutory requirements for testing and maintenance to make sure they are adequate and performing optimally. After an initial inspection by our surveying team, we also suggested priority maintenance for issues like possible water leaks in the car park, heating pipes and loose wiring in the communal areas. We therefore advised that we could quickly assess the cost of installing a modern EV charging infrastructure, and how we would use our experience to work with specialist contractors if Portman Towers required substantial electrical upgrades.

Sandeep Singh of The Property People said, “The new RTM wanted to ensure that residents received high-quality concierge services and that the high-value common areas of this prestigious apartment block were fully maintained and future-proofed. Principle also stood out as the right agent to trust with the various upcoming major works projects, delivering value-for-money services essential for a property of this scale. The tender process was in-depth and rigorous, and choosing from the final shortlist of agents was no easy task. However, both the residents and I felt that Principle was ultimately the best fit for this building, with the expertise and vision to meet its unique requirements. The residents are now genuinely excited to begin this partnership with them”.

For further information on our management services, please get in touch with Joe Jobson.